Binyuze mu bufatanye na Banki ya Kigali, ba rwiyemezamirimo batewe inkunga na BPN bungukirwa no kubona uburyo bwo gutera inkunga. Ba rwiyemezamirimo batozwa na BPN barashobora kubona amanota make yinguzanyo mugihe basabye inguzanyo muri BK, mugihe batanze ibaruwa isaba BPN. Byongeye kandi, BK yerekana imishinga mito n'iciriritse yujuje ibisabwa muri gahunda ya BPN kandi igafasha abakiriya bashya ibashishikariza kungukirwa na serivisi za BPN. Mu rwego rwubufatanye, BPN itanga kandi amahugurwa yo kwihangira imirimo no gucunga imishinga kubakozi ba BK kugirango ibafashe kumva neza no gutera inkunga abakiriya bato bato.